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Welcome 2010: The End of The Decade w/ Brent Leary & JB
Will Ebay be able to turn it around. Thats anybody guess at this point. But I do believe they are working on it !
greed, bad customer support and loss of respect by the users...
It seems ebay has almost accomplished all three in the past year. If they continue on the present course, its only a matter of a few years and they will be history...
Too bad they don't teach those basic principles in grad school. Because those are the ones that really count.
When you add the unquantifiable elements of human emotion, anger, disappointment, disillusionment, the distance increases exponentially and immeasurably.
While it's true business should not be run by emotions, I daresay eBay has lost many small sellers due in part to the intangible elements of emotion.